Tag: customers first

Customer Experience (CX), or Customer Experience, is the term used for the concepts that the customer has about a brand after having interacted with it. From the perspective of the company, it is the image that it transmits to its customers throughout the journey: from the first to the last contact, with the sale taking place…

Customer First, meaning “customer first” is a culture that is increasingly gaining strength and understanding within companies. It is a strategy that directs companies not only to create demands but to listen to what customers really need to take action thinking about them. Which company should not have constant care and zeal for its consumer? A…